![Student Portal image](/_next/image?url=https%3A%2F%2Fpb.jake1.net%2Fapi%2Ffiles%2Fz284v9f98rft0t4%2Fp14s2yshri8gx1g%2Fstudents_k8t88zqjQV.webp&w=3840&q=75)
Student Portal
Summary
The Student Helpdesk was a new system introduced in 2018 to a university with 30,000 students and 4,000 staff. The aim was to provide support via an online helpdesk.\n\nThe system was a .net web app built by a supplier. But work was needed to customise the front-end and enhance the user experience. HTML, CSS and Javascript was utilised to optimise the system for the university and students.